Privacy Policy

CREANTE privacy policy

At CREANTE, we highly value your privacy and are dedicated to complete transparency in how we handle personal information. This Privacy Policy applies to all interactions with CREANTE, primarily our website. Our privacy policy outlines how we manage personal data, ensuring individuals are informed about data collection, usage, security measures, and their rights. This policy promotes transparency and complies with privacy regulations.

WHO WE ARE

Company’s name: CREANTE

Our professional email address for inquiries or support.:  support@creante.au

We utilise your data to enhance and deliver the service. Your use of the service implies your consent to the gathering and utilisation of information as outlined in this policy. Unless explicitly defined in this Privacy Policy, the terminology used herein maintains the same definitions as in our Terms and Conditions, which can be accessed at https://creante.com.au/.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Our website collects personal data through our contact form to provide you with an enhanced online experience. We value your privacy and handle your information in accordance with our privacy policy and relevant regulations.

During your use of our service, we may request specific personally identifiable information that can be utilised to contact or identify you (“Personal Data”). 

  • First and last name
  • Email address
  • Phone number
  • Business name
  • Comments (optinal field)
 

Please note that personal data is collected not only through user interactions but also via technical processes like comments, cookies, analytics, and third-party embeds, all aimed at improving our services.

We prioritise your privacy and adhere to data protection regulations. Your data is used securely and confidentially, as outlined in our privacy policy. If you have questions or concerns about our data practices, please reach out. Your trust is invaluable to us.

COOKIES

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you don’t have to fill in your details again when you leave another comment. While most browsers accept cookies by default, you can typically configure your browser settings to reject or delete cookies. However, please be aware that disabling or deleting cookies may impact the functionality of our site. We recommend keeping cookies enabled for a smoother browsing experience.

ANALYTICS

Our website utilises third-party analytics tools, such as Jetpack, to gain insights into how visitors interact with our site, ultimately enhancing user experiences and content quality. Jetpack may collect various anonymous analytics data, including visitor IP addresses, referring URLs, timestamps, and browser details.

For more information about Jetpack’s data collection and privacy practices, please refer to the Jetpack Privacy Policy: https://jetpack.com/support/privacy/

HOW LONG WE RETAIN YOUR DATA

If you leave any data on our website through our contact form, it will be retained indefinitely. This retention allows us to automatically recognize and approve any subsequent data without delay. If you have previously left your information, you have the option to request an exported file containing the personal data we have on record. Additionally, you can request the deletion of your personal data from our records, except data we are required to retain for administrative, legal, or security reasons. It’s important to note that this data is also used for statistical and marketing purposes within our company and is not shared with any third parties.

HOW WE PROTECT YOUR DATA

In this section, you should explain what measures you have taken to protect your users’ data. This could include technical measures such as encryption; security measures such as two-factor authentication; and measures such as staff training in data protection. If you have carried out a Privacy Impact Assessment, you can mention it here too.

UPDATE

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@creante.au

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